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NiS wants to guarantee an exceptional shopping experience.

Your satisfaction is important to us. You can exchange or return items within 14 days, only if the products are in perfect condition, with the label still intact and attached.

Just write to us at store@newitaliashoes.it or on Whatsapp +39 379 177 0435 .

As we only deal in high-quality items, we ask you to try the shoes on carpets or soft surfaces.  Unfortunately, any marks on the shoe or box will make it impossible to return or exchange them. 

Products will be sent back at the customer's expense, any replacement of model, size and colour will be charged to NiS (for UE countries).

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